How Mimic works

Three AI-powered assistants that handle patient communication end-to-end — from the first call to the five-star review.

Core Product

AI Receptionist

Every call answered. Every patient heard. 24/7/365.

Answers calls naturally

Mimic's voice AI understands patient intent — scheduling, billing questions, prescription refills, urgent symptoms — and responds conversationally in real time.

Books appointments directly

Checks your calendar availability and books the appointment on the spot. No hold music. No callback needed. Patients confirm instantly.

Routes urgencies to your team

If a call requires human attention, Mimic escalates immediately — with full context of the conversation — so your team picks up right where the AI left off.

Works after hours

Nights, weekends, holidays. No more lost leads at 7 PM when a patient Googles "LASIK near me" and calls your practice.

Reduce No-Shows

Smart Scheduling

Automated reminders. Waitlist fills. Zero phone tag.

Multi-channel reminders

Automated appointment reminders via phone call, text, and email — at intervals you choose. Patients confirm with a single tap.

Cancellation backfill

When a patient cancels, Mimic automatically contacts patients on your waitlist to fill the slot — before your staff even knows about the cancellation.

Pre-visit preparation

Send intake forms, directions, and what-to-bring instructions automatically. Patients arrive prepared, saving chair time.

Smart rescheduling

If a patient can't make it, Mimic offers alternative times and rebooks — no need for your front desk to play phone tag.

Grow Revenue

Reviews & Recall

Turn happy patients into five-star reviews. Bring back patients who've gone quiet.

Automated review requests

After a positive visit, Mimic sends a personalized text asking the patient to leave a Google review. Simple, timely, and effective.

Review monitoring

Track new reviews across platforms from your Practice Hub dashboard. Get notified of negative reviews so you can respond quickly.

Patient recall

Automatically identifies patients overdue for follow-up visits and reaches out via their preferred channel. Recovers revenue you didn't know you were losing.

Campaign tracking

See exactly how many reviews and re-bookings each campaign generates. Measure the ROI of every outreach.

Dashboard

Practice Hub

One dashboard to see everything that's happening across your practice.

Real-time metrics

Track calls answered, appointments booked, no-show rates, reviews generated, and patients recalled — all in one place.

Ask Mimic

Ask questions in plain English — "How many new patients did we get this month versus last month?" — and get instant answers from your data.

Call transcripts

Review transcripts of every AI-handled call. See what patients are asking, what's being booked, and where the AI escalates.

Multi-location support

If you have multiple locations, see consolidated and per-location views across all your metrics.

See it in action

Book a 20-minute walkthrough and we'll show you exactly how Mimic works for your specialty.

Book a Demo